STRATEGIC CONSULTING FACILITIES STRATEGIC GROWTH OF CORPORATIONS
Our research and analysis consulting service facilitates organization to get the most vital information from customers, or potential customers, to help organizations find and take advantage of the best business opportunities.
Our consultants come from a wide variety of backgrounds; Working as a team we instigate our all-round management services by setting up relevant management and human resources systems.
We design and execute a five-step “Sales & Service Enhancement Programme” for our clients to build up quality service culture, in order to enhance customer satisfaction indexes, improve service related business indicators such as hit rate, the spending of customers and frequency of customer visits to a client’s business location.
Strategic Consulting is a well-established top management, sales and customer service management, human resources management, marketing consultancy firm. We provide one-stop business solutions for organizations throughout South-East Asia, especially in Hong Kong, China and the Asia-Pacific region.
We have a proven track record of extensive consulting experience to different reputable and internationally-listed companies with substantial business results, both financially and in its human resources. We offer a wide range of professional consulting services including management consultancy, sales and service consultancy, human resources consultancy, corporate training, executive search and marketing research.
Our professional consultants are experts in their fields and provide second-to-none excellence and dedication in their work.
We stand out in the industry because of our uniqueness and distinctiveness:
We have a range of experts which enables us to offer a wide range of professional consulting services
We have been facilitating the business growth of many different prestigious companies
With our high-quality and diversified consulting services, our clients have achieved substantial business and financial results
Award & Recognition
Our Principal Consultant and consulting team has facilitated various clients to win the most prestigious training and service awards, namely:
Award for Excellence in Training – Hong Kong Management Association
Best Practice Award – Training & Development
Hong Kong Industry Award – Grand Award – Customer Service
Hong Kong Association of Service Excellence (HKACE) – Grand Award and Counter Award and Call Centre Award
Hong Kong Call Centre Association – Gold Award – Call Centre of the Year
Hong Kong Retail Management Association – Service Courtesy Award and Annual Mystery Shoppers Survey Award – Overall Champion of the Year
Next Magazine’s Best Customer Service Award