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Customized In-house Training Programmes

Teamwork and Managing Change

  • “Working Together” Effective Team Building (A powerful team development training which won the Hong Kong Award for Excellence in Training)

  • Team Leadership

  • Handling Team Conflicts

  • Change Management

  • Culture Change and Team Alignment

Communication and Influencing

  • Communication and Interpersonal Skills

  • Assertiveness Training

  • Positive Influence Skills

  • Effective Negotiation Skills

  • Deliver Winning Presentations

  • Effective Business Writing Techniques

  • Proposal and Report Writing

  • Oral and Written Business English

  • Corporate Mandarin

  • DISC Training

  • MBTI Training

  • Enneagram for Team Effectiveness


  • Creative Problem Solving and Decision Making

  • Six Thinking Hats

  • “Brain Gym” Exercise 

Customer Service

  • Achieving Service Excellence (This Customer Service Training design which won the Hong Kong Award for Excellence in Training and is a powerful training to build up the quality and service culture within a company)

  • Service Culture Enhancement

  • Service Leadership

  • Handling Complaints and Difficult Customer

  • Professional Quality Call Handling for Call Centre Professionals

Leadership and Management

  • “Moving from Good to Great” Leadership Programme

  • Supervisory Management Seminar

  • Strategic Thinking and Planning

  • Performance Management and Appraisals

  • Business Goal Setting

  • On-the-Job Coaching

  • Counseling for Enhancing Job Performance

  • Facilitated Mentoring

  • Effective Facilitation Skills

  • Effective Time Management

  • Effective Project Management

  • Train-the-Trainer

  • Selection Interviewing Skills for Managers

  • Handling Poor Performers

Productivity Improvement

  • Business Process Re-engineering / Work Process Improvement Training (A world class training licensed from the USA)

  • Balanced Scorecard

  • Lean Management

  • Six Sigma

  • Total Quality Management

  • Staff Productivity Enhancement 

Sales and Marketing

  • Effective Selling Skills

  • Professional Consultative Selling

  • Advanced Selling Skills

  • Strategic Thinking

  • Effective Sales Negotiation Skills

  • Key Account Management

  • Telemarketing Skills

  • Customer Relationship Management

  • Applying NLP in Sales Management

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